Terms and Conditions

Anchor 1

1. Introduction

1.1 These terms and conditions govern your use of our website. By using our website, you accept these terms and conditions in full.

1.2 There are additional terms and conditions relating to the use of our services which we will make you aware of when you contact us for a quotation or to book a service.

1.3 Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our Privacy Policy.

2. Copyright notice

2.2 Subject to the express provisions of these terms and conditions:

(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.

2.3 Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own lawful, personal, non-commercial use is prohibited without the prior permission of Dragon Fruit Marketing. You may not copy, reproduce, publish, transmit, publicly perform, distribute, display, modify, adapt, alter, create derivative works of the site, sell or participate in any sale or exploit in any way, any of the contents or the site in whole or part without Dragon Fruit Marketing’s express written permission.

2.4 We reserve the right to restrict access to areas of our website, or indeed the whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

3. Acceptable use

3.1 You must not:

(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c) use our website to disseminate any harassing, libellous, abusive, threatening, vulgar, obscene, or otherwise objectionable material;

(d) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software; or

(e) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

3.2 We reserve the right to refuse to post material on the Website or to remove material already posted on the Website.

3.3 You must not use data collected from our website to contact individuals, companies or other persons or entities.

3.4 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

4. Report abuse

4.1 If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know by email.

5. Services

5.1 The advertising of services on our website constitutes an "invitation to treat" rather than a contractual offer.

6. Limited warranties

6.1 We do not warrant or represent:

(a) the completeness or accuracy of the information published on our website;

(b) that the material on the website is up to date; or

6.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent that these terms and conditions expressly provide otherwise, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

6.3 To the maximum extent permitted by applicable law and subject to Section 7.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

7. Limitations and exclusions of liability

7.1 Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(d) exclude any liabilities that may not be excluded under applicable law.

7.2 The limitations and exclusions of liability set out in this Section 7 and elsewhere in these terms and conditions:

(a) are subject to Section 7.1; and

(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

7.3 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

7.4 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

7.5 We will not be liable to you in respect of any loss or corruption of any data, database or software.

7.6 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

8. Breaches of these terms and conditions

8.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a) send you one or more formal warnings;

(b) temporarily suspend your access to our website;

(d) block computers using your IP address from accessing our website;

(e) contact any or all your internet service providers and request that they block your access to our website; and/or

(f) commence legal action against you, whether for breach of contract or otherwise.

8.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking.

9. Third party websites

9.1 Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.

9.2 We have no control over third party websites and their contents, and subject to Section 7.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. Variation

10.1 We may revise these terms and conditions from time to time so we recommend you check this page regularly for updates. The revised terms and conditions will apply to the use of our website from the date of their publication on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of the terms and conditions.

11. Assignment

11.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

11.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

12. Severability

12.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

12.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

13. Third party rights

13.1 These terms and conditions are for our benefit and your benefit, and are not intended to benefit or be enforceable by any third party.

13.2 The exercise of the parties' rights under these terms and conditions is not subject to the consent of any third party.

14. Entire agreement

14.1 Subject to Section 7.1, these terms and conditions, together with our Privacy Policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements between you and us in relation to your use of our website.

15. Law and jurisdiction

15.1 These terms and conditions shall be governed by and construed in accordance with English law

15.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

16. Our details

16.1 This website is owned and operated by Angela Clark, trading as Dragon Fruit Marketing, 30 Granary Close, Horsham RH12 1PW.

16.2 You can get in contact by writing to the business address given above, by using our website contact form, by email to info@dragonfruitmarketing.co.uk or by telephone on 01403 243488.

Privacy and Cookies Policy

1. Introduction

1.1 Dragon Fruit Marketing is committed to safeguarding the privacy of our website visitors.

1.2 This privacy policy sets out the ways in which we may collect and use your personal data; your rights over your personal data and other matters.

1.3 We may update this privacy policy from time to time by publishing a new version on this website. You should regularly check this page to make sure you have read the most recent version.

1.4 This privacy policy was last updated on 9th May 2024.

2. Legal Bases

2.1 The law on data protection sets out a number of different reasons for which a business may collect and process your personal data, including:

Consent

In specific situations, we can collect and process your data with your consent. For example, if you tick a box to receive email newsletters. You may withdraw this consent at any time.

Contractual obligations

In certain circumstances, we need your personal data to comply with our contractual obligations.

Legitimate interest

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.

For example, information processed to handle customer queries, complaints or disputes.

3. Collecting personal information

3.1 We may collect, store and use the following kinds of personal information:

(a) Information that you provide to us for the purpose of subscribing to our email newsletters (including your name and email address);

(b) Information relating to services that you enter into through our website; by email or over the phone (including your name, business address, telephone number and email address);

(d) Any other personal information that you choose to share with us when you contact us.

(e) Information gathered by use of cookies in your web browser. See Section 10 for details on Dragon Fruit Marketing’s Cookie Policy.

3.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

4. Using personal information

4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or the relevant pages of the website.

4.2 We may use your personal information to:

(a) Administer our website and business;

(b) Contact you to supply services booked through our website; email or phone;

(d) Deal with queries, requests or complaints made by or about you relating to our website or services. We may keep a record of these interactions to inform any future communication with us and to demonstrate how we communicated with you throughout; and

(e) Keep our website secure.

4.3 We will never, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

5. Disclosing personal information

5.1 We may share your personal information to any of our employees, insurers, professional advisers, service providers and other contractors insofar as reasonably necessary for the purposes set out in this policy.

5.2 We may disclose your personal information:

(a) To the extent that we are required to do so by law;

(b) In connection with any ongoing or prospective legal proceedings

5.3 Except as provided in this policy, we will not provide your personal information to third parties.

6. International data transfers

6.1 It may sometimes be necessary for Dragon Fruit Marketing to share your data outside of the European Economic Area (EEA). Any such transfer will follow applicable laws and we will treat the information under the guiding principles of this Privacy Policy.

7. Security of personal information

7.1 We take security seriously and we will take appropriate steps to protect your personal data.

7.2 You acknowledge that the transmission of information over the internet is not completely secure and, although we will try our best to protect your personal data, we cannot guarantee the security of data sent over the internet.

8. Your rights

8.1 You have the right to request access to the personal data we hold about you, free of charge in most cases, and to request the correction of your personal data if it is incorrect, out of date or incomplete. We may refuse or charge for such requests to the extent permitted by law.

8.2 You have the right (in certain circumstances) to request that we delete personal data held on you; where we no longer have any legal reason to retain it.

8.3 You may instruct us at any time not to process your personal information for marketing purposes.

8.4 In order to protect the confidentiality of your information, we will require you to supply appropriate evidence of your identify before proceeding with any request relating to access; correction or deletion of your personal data.

8.5 If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.

8.6 Please see Section 11 for details of how to contact Dragon Fruit Marketing if you wish to make such a request.

9. Third party websites

9.1 Our website includes hyperlinks to, and details of, third party websites.

9.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

10. Cookie Policy

About cookies

10.1 Cookies are tiny text files stored on your computer when you visit certain web pages. Cookies are widely used in order to make websites work or work more efficiently.

10.2 Cookies may either be “persistent” cookies or “session cookies. A persistent cookie will be stored by the web browser and will remain valid until its set expiry date, unless deleted by the user before this. A session cookie will expire at the end of the user session, when the browser is closed.

Our cookies

10.3 This website uses both session and persistent Wix cookies for the purposes of session and user authentication; keeping user preferences; and security.

10.4 We also use Google Analytics, which uses Google Analytics’ cookies, to analyse the use of our website. For example, to see which pages are the most visited on our website, and how our site is found on the web.

10.5 We use this information to look for ways to improve our website to give our customers the best experience possible. The information shows general trends and is not tracked back to a single user.

Managing cookies

10.6 When users first visit this website they will be asked to accept all cookies. If they decline to do this, only essential cookies (i.e. Wix cookies to enable core functionality such as security, verification of identity and network management) will be enabled (e.g. analytics cookies will be disabled).

10.7 Visitors can reset their cookie preferences via this website's cookie notice by accessing the website in a private/ Incognito browser window.

10.8 Also most web browsers (e.g. Google Chrome, Firefox and Internet Explorer) allow you to manage cookies through the browser settings. To find out more about how to do this please visit www.aboutcookies.org or www.allaboutcookies.org.

10.9 However, please note blocking all cookies may well have a negative impact upon the usability of many websites, including this one.

11. Our Details

11.1 This website is owned and operated by Angela Clark, trading as Dragon Fruit Marketing.

11.2 You can contact Dragon Fruit Marketing by writing to 30 Granary Close, Horsham RH12 1PW or by emailing info@dragonfruitmarketing.co.uk.

Anchor 2